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What exactly does customer service mean?
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business.
What are 4 examples of customer service?
What are some examples good customer service?
What is customer service and examples?
What is Customer Service? Definition: Customer service is the assistance provided to customers before, during, and after purchase. An organization wanting to provide error-free customer service will invest as much money in it as they do on aspects such as product development or sales and marketing.
Related Question what customer service means
How do you give good customer service?
Why is customer service important?
Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.