What does good customer service mean to you interview question?

It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly, helpful and positive way. Good customer service means meeting expectations, but excellent customer service means exceeding them.

What service means to you?

Through service, I've gained an appreciation for life's journey. It has shown me that through commitment to others you learn a lot about yourself. Service to me means family, commitment, and following your passion!

What does it mean to work in customer service?

Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.

Related Question what does customer service mean to you answers

How do you answer customer service questions?

What does great customer service look like to you answer?

“Good customer service means consistently exceeding customer expectations and going out of your way to help people solve their problems. For example, I recently flew home to be with my father during a serious surgery and had to rent a car.

How would you handle a call from an angry customer?

  • Stay Calm. It's no good if both the caller and call centre staff are getting angry.
  • Pick Your Words Wisely.
  • Let the Customer Talk.
  • Consider Your Way of Speaking.
  • Try not to put them on hold.
  • Be Honest.
  • Stay Positive.
  • Use A Script.
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