What is the definition of exceptional service?

Exceptional customer service involves exceeding customer expectations, where the standards and level of service received exceed what the customer could reasonably define as normal or expected. You have to have performed very well to have a customer talk enthusiastically about a positive experience.

What makes exceptional customer service and why is it important?

Loyal customers provide positive endorsements and good online reviews that can help businesses strengthen their brand. A loyal customer, on average, is 10 times more valuable than their first purchase. Nearly 70% of people would spend more money with a company that has excellent customer service.

What does providing exceptional client service mean to you and what examples can you provide?

Exceptional customer service also includes prompt action, helpful information, listening without interrupting, remaining calm when the customer is upset, striving to please, and creatively solving problems to ensure that the customer is happy, or at least satisfied enough to speak positively about the business and the

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